All shows, dates, times, prices, and menus are subject to change. Except for our Sunday Brunch and Thursday Evening Buffet you will be asked to select your entree choices when making reservations. There will be a $35.00 fee assessed for all returned checks. Tickets are subject to 5.5% sales tax and a $6.00 facility charge per ticket. Fireside Theatre 12 years 2 months Costume Shop Assistant Jul 2022 - Present1 year Janesville, Wisconsin, United States Production of 'The Wizard Of Oz'. * Both shows must be purchased at the same time to receive the Season Ticket price.ĭinner Theatre Packages do not include sales tax, soda, bar drinks, or gratuity. Premier Packages may be used during the first three performance weeks of each show.įlex Packages may be used for any performance throughout the run of each show. Experience the unique and wonderful world of The Fireside, Wisconsins 1 year-round motorcoach attraction with superb dining, beautiful gift shops and. Season Tickets must be ordered through the Box Office at 80. Season Tickets and Season Ticket Guest discounts are not valid on New Year’s Eve or for our Fireside Concert Series. Offering a great customer experience was of paramount importance, but operational efficiency and accuracy with financial reporting were the contributing business drivers that necessitated finding a solution to this challenge.On Sale Now! All Season Ticket Packages include discounts for season ticket holders and their guests and can be used for any performance time within your package guidelines. In the case of The Fireside, which generates 20% of its revenue through the sale of gift cards, the seamless integration of this payment source for multiple point of sale systems was an absolute must. We have an excellent reputation when it comes to customer service, so limiting use of a gift card would be counter to how we operate as a business.” “If a customer has a Fireside gift card, it would be hard to say that they can’t use it in our gift shop or restaurant. “Our gift cards, which our customers primarily buy through the AudienceView platform, can be used to purchase tickets, dinner and items at the boutique,” says Gilson. “Our restaurant and gift shop are standalone at times, but combined with our theater at other times.”Ī major challenge with operating three different POS systems is the redemption of gift cards that can be used universally throughout the entire complex. “The Fireside operates three different point of sale systems under one roof in order to meet the unique needs of each part of our business,” says Greg Gilson, Information Technology Manager. The restaurant and gift shop, however, each use a different POS system. Located in Fort Atkinson, Wis., the theater is a favorite. The platform serves as the theater’s point of sale (POS), both online and at the venue’s physical box office. The Fireside Dinner Theatre includes a professional theater, dinner facility and gift shops. They began using AudienceView Unlimited in 2006 to modernize their ticketing and CRM technology. The organization has evolved and grown considerably since it was founded, through physical expansion of their venue and by way of adopting new technology to help them carry on the tradition of family hospitality and excellence. Dining is required for all performances, but dining only reservations are offered when space is available. In 1978, they transformed their popular restaurant into a true attraction with the addition of live, professional theatre-in-the-round.Īs far as dinner theatre goes, The Fireside is unique in that it has a separate dining area from their theater. She received her BFA in Musical Theatre from Illinois Wesleyan University, and has been awarded Best Actress in a Musical by BroadwayWorld. The Fireside’s current complex is a far cry from its humble beginnings as an intimate restaurant with seating for 120 diners. Caitlin is a New York based actor who hails from Chicago. Fun Fact: Since 1964, The Fireside Dinner Theatre has been the premiere entertainment destination in the Midwest for. The organization prides itself on offering its patrons a world full of color, flavor, laughter and fun. The Fireside’s philosophy is that people will come to where they’ve been invited and will return to where they’ve been made to feel welcome. The two acre entertainment complex, which sits comfortably between Milwaukee and Madison, offers award-winning fine dining in their restaurant, professional Broadway-quality theatre on their stage and speciality items in their charming gift shop. Since 1964, The Fireside Dinner Theatre in Fort Atkinson, Wisconsin has been the premiere entertainment destination in the Midwest.
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